Case study

Swipe CRM: lead qualification in a swipe

How we built our own lead qualification CRM: website screenshots in, a four way decision per lead, a call list out as CSV. Next.js, PostgreSQL and Playwright, built in three weeks.

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A modern push button desk telephone

The problem

Forty seconds a lead, and no shared view

Our outbound team was qualifying thousands of scraped business leads by opening each website in a browser tab, judging it, and typing a verdict into a spreadsheet. Around 40 seconds a lead, no shared view of who had reviewed what, and duplicates slipping into call lists.

What we built

Four parts, three weeks

Import pipeline

CSV exports from our scrapers are imported with deduplication on domain and phone number, so a business appears once no matter how many lists it came from.

Automatic screenshots

A Playwright worker visits every website and stores a thumbnail, a hero shot and a full page capture, so the reviewer never leaves the CRM.

Four decisions per lead

Each lead shows the screenshots and the business data. The reviewer swipes into one of four buckets, and the decision, the reviewer and the time are recorded.

Call lists on demand

Any filtered bucket exports as a CSV call list with the fields the callers need. Team logins, a shared password gate and a session log keep the review honest.

Results

What changed

40 s to 6 sper lead reviewed, measured across the first 2,000 leads
0 duplicatesin exported call lists after import matching
3 weeksfrom first commit to the team using it daily

Stack

Built with

The same stack we use for client systems. Everything runs on our own accounts and could move to another provider in an afternoon.

  • Next.js application
  • PostgreSQL on Neon
  • Playwright screenshot worker
  • S3 compatible file storage
  • Team logins and audit log
  • CSV import and export

Swipe CRM is our own internal tool, built the same way we build for clients. We show it because we can share every detail; client systems are described only with permission.

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