Solutions

Ways a custom CRM gets specified

Industry decides what a CRM tracks. These pages cover the other half of the brief: where it runs, what it connects to, who it serves and what it has to survive. Each one says plainly when a product off the shelf would serve you better.

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Where it runs

Cloud based CRM in your own account

Cloud is a deployment model, not a business model. You can have everything people mean by a cloud CRM, browser access from anywhere and nothing to install, while the database sits in an account with your name on it.

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Scale and control

Enterprise CRM without the licence

Enterprise CRM usually means four things: many locations, strict permissions, an audit trail and reporting across the lot. None of the four requires a platform licence and a partner. All four require designing them in from the start.

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Pipeline and field sales

Sales CRM built around your pipeline

Every CRM claims to be a sales CRM, and most of them model one pipeline that closes once. Businesses with field teams, several products or a quoting step need something specific, and that specificity is the whole build.

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Accounting connected

CRM that connects to QuickBooks and Xero

The accounting integration is the one connection nearly every business asks for and the one most often built badly. Done right it is deliberately narrow, and it removes the most common double entry in a small business within a fortnight.

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When no code runs out

Past Airtable, Notion and Softr

We recommend these tools regularly, so this is not a sales pitch against them. It is the ceiling described honestly, by people who have migrated a number of businesses off them and seen what survives the export.

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Your brand, your clients

White label CRM for agencies

Agencies ask for this for two different reasons, and the right build is different in each case. One is a system you sell on, the other is a system you run your own clients' work in. Worth separating before anyone quotes.

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Sell it, then deliver it

CRM with project and task management

Most businesses buy a CRM for selling and a project tool for delivering, then spend years copying between them. Joining the two is not hard. Deciding where the boundary sits is the part that needs thinking about.

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Useful, under your own key

AI in a CRM, under your own key

Every CRM has an AI tab now and most of it is a summarise button nobody presses. A small number of uses are genuinely worth building, and the difference between the two lists is whether the output saves a person a specific job.

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Tell us how your business works. We will quote the CRM that fits it.

A 30 minute written brief from you, a fixed price and a two page scope from us within two business days. No call required, no obligation.

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